Chemitool is the entity responsible for processing personal data (privacy policy) and is permanently committed to complying with the applicable national and European legislation.
Chemitool Privacy Policy
Our customers’ personal data is processed exclusively when necessary for preparing quotes, executing contracts, managing deliveries and orders, providing after-sales service, fulfilling legal obligations, or when consent has been given.
Personal data provided by customers or generated through the use of services or product purchases will be processed and stored electronically and used by Chemitool for marketing and sales, customer management, accounting, tax, and administrative management, legal compliance, and dispute management.
Data processing for marketing purposes will be conducted based on the customer’s consent, which must be prior, free, informed, specific, and unequivocal. This consent must be provided in writing, which may include selecting an option. Customers may withdraw their consent for marketing purposes at any time.
Personal data is retained for varying periods depending on its intended purpose, in compliance with legal requirements, and adhering to the principles of necessity and data minimization.
Chemitool may use subcontracted entities for personal data processing, including promotional campaigns, marketing, customer account management, billing, transportation, deliveries, after-sales support, accounting, dispute management, payroll processing, occupational health and safety services, among others. These entities are required to implement protective measures and ensure the rights of data subjects.
Chemitool guarantees all data subjects the right to access, rectify, object, cancel registration, limit processing, and request data portability.
Data subjects have the right to file complaints directly with the National Data Protection Commission (CNPD).
Advertisements
Like other websites, we collect and use information from advertisements. This includes your IP address, ISP (Internet Service Provider, such as NOS, MEO, or others), browser type (e.g., Internet Explorer, Firefox), visit time, and pages visited within our website.
Cookies and Web Beacons
We use cookies to store information, including your personal preferences when visiting our website. This may include a simple pop-up or a link to various services we provide, such as forums.
Additionally, we use third-party advertising on our website to support maintenance costs. Some of these advertisers may use technologies such as cookies and/or web beacons when displaying ads on our website. This allows advertisers (such as Google through Google AdSense) to receive personal information, including your IP address, ISP, browser type, etc. This function is generally used for geo-targeting (e.g., showing ads for Lisbon only to visitors from Lisbon) or displaying targeted ads based on user preferences (e.g., showing restaurant ads to users who frequently visit culinary websites).
Chemitool is committed to making your online experience informative and relevant by using cookies (own and third-party) to store information about your visit. These cookies are necessary for the proper functioning of the website.
What are Cookies?
A cookie is a file that is downloaded to your computer, mobile phone, or other device (hereafter referred to as “device”) when you access our website or use our application. The cookie allows us to store and retrieve information about your browsing habits or the device you use, generally in an anonymous manner. Depending on the information it contains, if you have previously registered, it may also be used to identify you as a customer or user.
The information obtained relates to the number of pages you visit, the language, the location from which you access, the number of new users, the frequency and number of visits, the duration of the visit, and the browser or device used to access our website or application.
What types of Cookies are used on our Website
Own Cookies
These are cookies sent to your computer from a domain or system operated by us.
Third-Party Cookies
These are cookies sent to your computer from a domain or system that is not operated by us but by another entity that processes the data obtained through cookies.
Session Cookies
These cookies expire when you close your session on our website.
Persistent Cookies
These cookies are stored on your computer for a period that can range from a few minutes to several years.
Analytical Cookies
These cookies, either processed by us or by third parties, allow us to quantify the number of visits and analyze how users interact with our website. This information helps us measure and statistically analyze website usage, identify gaps, and enhance user experience.
Advertising Cookies
When you visit pages on our website, open emails, or use an application where we publish advertisements for our products or services, cookies are installed in your browser or computer to track the effectiveness of the ads. These cookies measure, for example, the number of times an ad is viewed, where it appears, when it is seen, and whether it has been seen before.
Behavioral Advertising Cookies
These cookies store and retrieve information about users’ browsing habits, allowing us to develop a specific profile and display advertisements tailored to their interests.
Renewing and Deleting Cookies
Most browsers allow users to control cookies through their settings. If you wish, you can allow, block, or delete cookies installed on your computer by configuring your browser settings or through your device’s privacy settings.
For example, you can find instructions on how to manage cookies for different browsers:
- Firefox: Enable and disable cookies
- Chrome: Manage cookies and site data
- Internet Explorer: Manage cookies
- Safari: Manage cookies and website data
- Opera: Manage cookies
More Details About Cookies
You can find here more general information on how to block and remove cookies. Please note that if you do not accept cookies, you may not be able to take full advantage of the features available on certain websites.
Category 1: Strictly Necessary Cookies
These cookies are essential for browsing the website and using its features, such as accessing secure areas. Without these cookies, services like shopping carts or electronic invoices cannot be provided.
Category 2: Performance Cookies
These cookies collect information about how visitors use a website, such as the most frequently accessed pages and error messages from web pages. They do not collect information that identifies users. All data collected by these cookies is aggregated and anonymous, and they are used solely to improve website functionality.
Category 3: Functionality Cookies
These cookies allow the website to remember the choices you make (such as username, language, or region) and provide enhanced, personalized features. For example, a website can use a cookie to store weather forecasts based on your location. These cookies may also be used to store preferences like text size, fonts, and other customizable elements. Additionally, they can facilitate requested services like watching videos or commenting on blogs. The information collected by these cookies is anonymous and does not track your browsing activity across other websites.
Category 4: Targeting or Advertising Cookies
These cookies deliver advertisements that are more relevant to your interests. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. Usually, they are placed by advertising networks with the website operator’s permission. These cookies record that you have visited a specific website, and this information is shared with other organizations, such as advertisers. Targeting or advertising cookies are often linked to site functionality provided by third parties. These cookies do not collect personally identifiable information.
Third-Party Cookies
Third-party cookies function similarly to direct cookies but originate from a different domain (not related to or connected with Chemitool). These external entities may place cookies on your device when you visit the Chemitool website.
Google Analytics
Google Analytics uses cookies to collect and analyze information about user interactions with websites. To learn more about Google Analytics cookies and their usage by Google Inc., visit this page or this page.
Regarding AddThis cookies, you can opt out via the link available here.
Most browsers (Internet Explorer, Firefox, Chrome) provide options to prevent new cookies, notify you when a new cookie is received, and disable or delete existing cookies. However, please note that refusing cookies may prevent you from fully utilizing all website features.
Links to Third-Party Websites
Chemitool provides links to external websites that may contain useful information or tools for visitors. Our privacy policy does not apply to third-party websites, so we recommend that you review their privacy policies when visiting them. We are not responsible for the privacy policies or content of third-party websites.